Let your customers order on WhatsApp, directly from your restaurant
OwnCart gives your restaurant its own branded ordering website and app. OwnChat puts that menu inside WhatsApp and Instagram, sends your bills on WhatsApp through your POS, and brings customers back with campaigns that show their true ROI.
Your favourite Chicken Biryani is hot & ready to order. Tap below to explore our instant menu:
1 × Chicken Biryani (Family Pack)
1 × Paneer 65
Total: ₹748 · Paid via UPI
Door Delivery · ETA 35 min
At A Glance
What is OwnChat for Restaurants?
OwnChat for Restaurants is a complete direct-ordering & customer marketing ecosystem built for Indian food businesses by Ieyal Solutions.
It integrates OwnCart (your dedicated online ordering website and PWA) with OwnChat (automated WhatsApp ordering, green bills, loyalty, and Meta ad attribution). Customers can order from anywhere—WhatsApp, Instagram, your website, or table QR codes—without you paying a single rupee of commission.
- Annual Price
- ₹10,000 per outlet / year (~₹27 / day)
- Commission
- 0% commission on all direct orders
- WhatsApp Rates
- Billed on usage: ₹0.98 marketing, ₹0.14 utility / OTP
- Order Types
- WhatsApp, Website, Table QR, Counter QR, Pickup & Delivery
- POS Support
- Petpooja (2-way), Posite Easy, API, or Live Order Board
- Payments
- Razorpay, UPI, WhatsApp Pay, Cash on Delivery
- Delivery
- Adloggs, Shadowfax, Porter, or your own delivery riders
- Created By
- Ieyal Solutions Pvt. Ltd., Tamil Nadu · Official Meta Partner
The Problem
Every aggregator order costs you twice
You pay steep commissions on every single order, even when customers already love your food. Worse, the aggregator retains customer phone numbers so you can never re-engage them.
Aggregator Commission Breakdown
💡 Adjust your commission rate in the savings calculator below to update this example in real time.
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Commission on your own loyal regulars
Customers who order from you every weekend still place orders through aggregator apps, and you lose 20% to 30% of each bill every time.
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No access to customer contacts
You cannot announce new seasonal menus, festival discounts, or "we miss you" offers because third-party apps mask customer contact details.
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Phone calls & DMs don't scale
Taking orders manually over phone calls or Instagram direct messages leads to wrong items, missed messages during rush hours, and manual rider coordination.
The WhatsApp Advantage
Your customers open WhatsApp daily. They won't download your app.
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Zero friction: No download required
Customers browse, order, and pay right inside the app they already use to chat with family and friends.
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98% open rates that get noticed
Promotions arrive with mouth-watering photos and one-tap order buttons, not lost in spam or promotional email tabs.
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Verified Meta green badge credibility
Your official brand name and verified checkmark prove to customers that they are ordering directly from the kitchen.
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End-to-end convenience
Digital menus, instant UPI checkout, KOT generation, live order updates, and delivery tracking all flow through one thread.
Family pack at ₹599
Our signature Family Chicken Biryani is ₹599 this Saturday & Sunday. Order on WhatsApp for free delivery within 5 km.
Rich promotional messages with pictures, buttons & direct checkout.
How Ordering Works
From "Hi" to order confirmed in 30 seconds
When a customer says Hi, we reply with a secure link signed to their WhatsApp number. Your OwnCart menu opens directly inside WhatsApp without requiring an app download or separate login.
Hungry? Explore our hot menu, customize spice levels, and order in just a few taps.
🛵 Delivery · 🛍️ Pickup · 🍽️ Dine-in
Total: ₹748 · Paid via UPI
Door Delivery to Home (Anna Nagar) 1:14 PM
Your Own Website & PWA
Customers can order directly on your own restaurant website
The same OwnCart catalogue runs as your own branded ordering website. Link it in your Google Business Profile, Instagram Bio, and flyers.
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Your brand, your custom domain
Run on
order.yourrestaurant.comwith your own logo, brand colors, and photography. -
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One-tap PWA installation
Customers can add your website directly to their home screen just like an app—without App Store fees or updates.
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One-click WhatsApp login & alerts
Instant passwordless login via WhatsApp OTP, with order tracking sent straight to their chat.
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Single menu sync across everywhere
Change an item price or mark a dish sold out once—website, WhatsApp, and QR codes update simultaneously.
Order food 2x faster next time with one-tap checkout.
Every Kind Of Order
In-store, at table, pickup or delivery: one unified engine
All order streams converge into a single live KOT dashboard. Each channel can have distinct pricing, delivery radii, or operating hours.
Table QR Ordering
Guests scan table QRs, browse menus with photos, customize orders, and send directly to the kitchen with table numbers attached.
Counter & Kiosk QR
Skip long billing queues during peak rush hours. Customers order and pay on their smartphone and receive a WhatsApp alert when ready.
Self-Pickup Orders
Diners order ahead on WhatsApp while on their way from work and collect food fresh at the counter without waiting.
Doorstep Delivery
Integrated with Adloggs, Shadowfax, Dunzo, and Porter, or your own in-house riders with live GPS tracking directly over WhatsApp.
WhatsApp & Instagram
Automate Instagram comments & DMs ("Menu") to instantly open your WhatsApp menu and turn social engagement into food orders.
Party & Pre-booking
Accept scheduled catering, weekend party packs, and festival orders with time slot caps so your kitchen never gets overloaded.
Lower WhatsApp Charges
One signed link replaces 14+ expensive chatbot messages
Meta charges per message. Traditional WhatsApp chatbots ask for every dish, quantity, address, and confirmation one painful message at a time. Our signed link handles everything in one screen, reducing charges by up to 70%.
Tedious bot questions: dish selection, modifiers, address inputs, and confirmation.
Welcome with signed link, KOT confirmation, out for delivery, and delivered receipt.
POS Bills Put To Work
Every bill captures a verified customer you can re-engage
Through direct POS integration, OwnChat captures every in-store bill phone number. That turns offline walk-ins into repeat digital customers.
Send paperless bills directly on WhatsApp
When your counter staff punches a bill in Petpooja or Posite Easy, the guest receives a beautiful digital bill on WhatsApp with rating buttons and an instant re-order link.
Segment customers by actual dish preferences
Group diners by total spend, favourite dishes, last visit date, or outlet location. Send laser-targeted promos instead of spamming everyone.
Bill #A-2291 · Table 6 · 9:10 PM
3 · Measurable Advertising
Match Meta Ads directly to counter POS bills
Click-to-WhatsApp Ad
An Instagram or Facebook sponsored post directs a diner straight to your WhatsApp.
Lead Captured
OwnChat records the diner's phone number and the exact campaign they arrived from.
Guest Visits & Pays
Whether in-store or online, their POS bill is linked with the same verified phone number.
Revenue Matched
See exactly how many rupees of food revenue every ₹1,000 of ad spend generated.
OwnChat Segments
Bring back the customers who stopped ordering
OwnChat tracks who ordered, their favourite items, who abandoned checkout carts, and who hasn't re-ordered recently. Pick a segment, send an irresistible offer, and watch repeat revenue climb.
Visited, didn't order
Opened your menu link but didn't place an order. Automatically send an appetizing nudge after 2 hours.
Abandoned Cart Recovery
Send a reminder with the exact dishes still in their cart and an exclusive 10% discount code.
Dormant Win-Back
No order in 30, 60 or 90 days. Send a personalized "We miss you" ₹75 off voucher.
VIP Spenders
Your top 10% diners by lifetime revenue receive early tasting invites and weekend perks.
Hi Divya, your cart is waiting for you:
• 1 × Mutton Biryani
• 2 × Rose Milk
Cart total: ₹477
Complete checkout in the next 2 hours and get 10% off automatically!
It's been a month since your last biryani feast with us. Here's ₹75 off your next order, on the house!
Total Balance: 412 points
You're just 88 points away from a free Chicken Biryani 🎁
Invite a friend to Spice Bowl. When they place their first order, you both receive 100 bonus points!
OwnRewards
Turn one-time diners into loyal weekly regulars
Launch your customized brand loyalty programme without third-party commissions. Points balance, reward milestones, and friend referrals all live right on WhatsApp.
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Points credited on every order
Whether ordered online, at table QR, or at the counter, points apply automatically without guests needing another plastic card.
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Automated reward campaigns
Run double-points Tuesdays, complimentary dessert on birthdays, and festival weekend bonuses.
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Viral word-of-mouth referrals
Delighted diners invite friends with pre-filled WhatsApp share links, and both earn instant food credits.
Works With Your Tech Stack
Seamless integration with your POS, payments & delivery
Each branch can connect its existing billing software, payment gateway, and delivery fleet. Petpooja and Posite Easy orders land as automatic KOT tickets with zero manual entry.
Orders print as kitchen KOTs automatically; menu items, 86'd stock availability, and taxes sync in real time.
Direct two-way order injection, table numbering, counter billing, and GST invoice synchronization.
Instant UPI, Google Pay, PhonePe, credit cards, and WhatsApp In-Chat payments deposited straight to your bank.
Automatic rider dispatch via Adloggs, Shadowfax, Dunzo, and Porter, or dispatch your own delivery staff.
Watch an order go from WhatsApp straight to Petpooja KOT
See how incoming customer WhatsApp orders automatically print kitchen order tickets and inject into your billing counter in real time with zero cashier delay.
No POS? No problem
Manage incoming orders smoothly from the OwnCart Live Order Board with loud sound alerts on any counter tablet or phone.
Multi-outlet, one dashboard
Manage 1 to 50+ outlets seamlessly. Customers are automatically routed to their nearest branch.
Unified shared inbox
Your support staff manages chats, order inquiries, and reviews from WhatsApp and Instagram in one central portal.
What ₹10,000 Gets You
Everything below, for every outlet, for a full year
This is not merely an ordering button. It covers your complete online storefront, billing digitization, POS synchronization, and ROI-proven marketing.
Take Orders Everywhere
- Your own ordering website on your custom domain, installable as a PWA
- WhatsApp ordering powered by the high-speed signed menu link
- Instagram to WhatsApp automation from post comments & DMs
- Table QR ordering for contactless in-store dining
- Counter & kiosk QR to eliminate checkout queues
- Self-pickup & delivery with isolated menu pricing & timings
- Pre-booking engine for party packs, catering & festive bulk orders
Market With Your Own Data
- Green bills on WhatsApp directly through your POS sync
- Customer segmentation: total spend, favorite dishes, visit frequency
- WhatsApp broadcast campaigns with photos & direct buy buttons
- Abandoned cart and visited-without-ordering auto-reminders
- Win-back campaigns to re-activate customers inactive for 30+ days
- Meta Ad lead capture matched to POS bills for true revenue attribution
- Real-time revenue reports per campaign to verify ROI
Run Operations Smoothly
- POS 2-way sync: orders reach Petpooja or Posite Easy as KOTs
- Razorpay, UPI & WhatsApp Pay, plus Cash on Delivery support
- Delivery network integrations (Adloggs, Shadowfax, Porter) or own riders
- Automated order status alerts streamed over WhatsApp
- Unified shared inbox for WhatsApp and Instagram chats
- Live order board with loud counter sound alerts
- 0% commission on every direct order forever
₹27
a day per outlet
₹10,000 a year works out to just ₹27 a day. That is less than the commission you lose on a single ₹350 aggregator delivery order. Once you save that single order, every additional direct order keeps 100% of its margin in your bank.
Your Custom Setup
Tell us about your restaurant. See what fits.
Select your billing software, location, and delivery style below for an instant personalized recommendation.
Recommended Setup
Direct ordering with partner delivery
Customer Story · Verified Restaurant Owner
“OwnChat helped us turn walk-in diners into loyal, direct repeat customers”
See how Gayathri from Tositos built a high-converting direct WhatsApp ordering channel, eliminated aggregator cuts, and automated customer re-ordering.
✓
Switching our ordering to OwnChat's WhatsApp flow was one of the best operational decisions we made at Tositos. Our customers love ordering directly without downloading another app, and getting orders straight into our kitchen with zero aggregator commission gave our margins breathing room.
Join Tositos and hundreds of restaurant owners taking control of their customer relationships.
Savings Calculator
How much could you save with direct WhatsApp orders?
Input your average daily orders and aggregator commission rates to simulate your net profit increase.
| Item | Per Month | Per Year |
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*Estimates based on your inputs. Payment gateway (e.g. Razorpay) and delivery partner fees are billed separately by those providers.
Transparent Pricing
₹10,000 per outlet per year. 0% commission on orders.
No hidden percentages, no surprise markups. Keep 100% of your order revenues.
Restaurant Annual Plan
- Branded ordering website & installable PWA on your custom domain
- Direct WhatsApp and Instagram ordering flows
- Table QR, Counter QR, Self-Pickup, and Delivery support
- Green Bills sent automatically over WhatsApp via POS sync
- Audience segmentation from in-store bill history
- Click-to-WhatsApp ad attribution matched with POS bills
- Petpooja, Posite Easy, Razorpay, and Adloggs integrations
- 0% commission on every direct order forever
*WhatsApp messaging charges are billed directly on actual usage according to Meta rates.
Go live in 3 simple steps
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Share your menu & restaurant photos
A photo or PDF of your printed menu is enough. We build your online catalogue and configure dishes within 24 hours.
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Connect WhatsApp, POS & Payments
We configure your Meta-verified WhatsApp Business number, link Petpooja or Posite Easy, and connect your Razorpay account.
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Launch to your regulars
We generate your printable Table QRs, configure your Instagram bio link, and launch your first WhatsApp campaign.
Got Questions?